In a professional firm, time literally is money. If your network is down or your case management software isn’t accessible, you can’t serve clients or record billable hours. KSP’s proactive support ensures high availability of your systems. We monitor critical applications (whether it’s a legal practice management software, accounting ERP, or CRM) and the underlying servers to catch issues early. Our team is always on standby to troubleshoot anything from a printer not working before a court filing deadline to a videoconference glitch during a critical client meeting. Many IT issues can be resolved remotely within minutes; for those that can’t, we’ll dispatch a technician if needed (and since we have local presence in Regina, Saskatoon, and beyond, help is never far away). With our support, you can confidently schedule your day without worrying “will the system be working today?” – it will.